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What if I Can't Remember my iPhone passcode?
If you’ve forgotten your iPhone passcode and can’t access your device, you can use a Mac or PC to put it in Recovery Mode and erase it. Follow the steps to turn off your iPhone, connect it to the computer and restore it with the Apple Devices app or iTunes.
May 2, 2024 · If you forgot your iPhone passcode and can't access your device, you can use a Mac or PC to put it in recovery mode and erase it. Follow the steps to turn off your iPhone, connect it to the computer, and restore it with iTunes or the Apple Devices app.
- Why Can't I Bypass the Passcode?
- Wipe and Restore From an iTunes Backup
- Wipe From Find My iPhone
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There's no way to bypass the PIN and regain access to an iPhone or iPad, even if you do have the username and password of the account signed into iCloud.
Enter the wrong passcode six times in a row and you'll be informed your device is "disabled" for a period of time, preventing you (or an attacker) from trying over and over again.
Related: What You Need to Know About iPhone and iPad Backups
If you've previously synced your iPhone or iPad to iTunes on a Mac or PC, you can have iTunes make a fresh backup and restore that backup. You won't lose any data if you can do this.
To do this, connect your iPhone or iPad to a computer you've previously synced with an open iTunes. If iTunes asks for a passcode, you won't be able to provide it if you can't get past the lock screen. Try another computer you've synced with previously. If you're asked for a passcode, you won't be able to back up or restore the device from within iTunes -- you'll have to use one of the below methods instead.
If iTunes doesn't ask for a passcode, you can visit the device's summary screen in iTunes and click "Back Up Now" to make a backup.
Related: How to Track, Disable, and Wipe a Lost iPhone, iPad, or Mac
If you haven't synced the device with iTunes and Find My iPhone is enabled on the device, visit the Find My iPhone page at iCloud.com in your web browser and sign in with your iCloud account and password.
Related: How to Reset Your iPhone or iPad, Even if it Won't Boot
If you haven't set up Find My iPhone and you've never backed up your iPhone or iPad to a PC or Mac, you'll have to use recovery mode to wipe it.
To do this, you'll need a Mac or PC with iTunes installed and the included cable to connect your iPhone or iPad to the PC.
First, connect the iPhone or iPad to your computer and open iTunes. Press and hold the Power/Wake and Home buttons at the same time to forcibly restart your iPhone or iPad. (In the case of the iPhone 7, press and hold the Power/Wake button and the volume down button.) Don't let go of the buttons, even when the typical Apple logo appears. Keep holding the buttons until you see the recovery mode screen, which contains an iTunes logo as well as an outline of cable.
iTunes will inform you that "There is a problem with the iPhone [or iPad] that requires it to be updated or restored." Click the "Restore" button to restore your device to its factory default settings. Afterwards, you can set it up from scratch and restore it from iCloud backups -- if iCloud backup was enabled previously.
These methods will also work for Apple's iPod Touch devices. If you forget the passcode to your Apple Watch, you can erase it from the Apple Watch app on your iPhone and restore an Apple Watch backup from your iPhone, too.
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Apr 23, 2022 · The Three Ways to Fix a Forgotten iPhone Passcode . There are three ways you can erase the data from your iPhone, remove the passcode, and start fresh: using iTunes, iCloud, or Recovery Mode.
Jan 27, 2024 · If you're unable to unlock your iPhone, even after troubleshooting, here's how to erase your device and restore it to factory settings.
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- Apple Support
Dec 19, 2023 · The only way to get into your iPhone if you've truly forgotten your passcode is to restore your iPhone. However, you may lose data that way, especially if you haven't backed up your phone recently or at all. Before restoring your iPhone (steps are provided below), try these techniques to see if you can remember.
Oct 5, 2022 · 1. Reset Locked iPhone on iOS 15.2 and Above – The Easiest Way. With iOS 15.2, Apple introduced the ability to reset your iPhone directly from the lock screen after multiple failed attempts. This...
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