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      • For more than 100 years, we have been turning ideas into innovations – a critical component of ITW’s longevity and profitable growth. At ITW, innovation starts with our customers. Customer-Back Innovation, a key component of the ITW Business Model, starts with understanding and addressing our customers’ pain points.
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  2. Find out more about how ITW innovates from the customer-back and how we are able to tackle our customers’ most critical challenges while adding value.

  3. billion in 2021. The company’s seven industry-leading segments leverage the unique ITW Business Model to drive solid growth with best-in-class margins and returns in markets where highly innovative, customer-focused solut.

  4. www.itw.com › about-itw › itw-business-modelITW Business Model

    Customer-Back Innovation: How We Innovate. At ITW, we innovate from the customer back, not from the research and development center out. Our divisions partner with their key customers to solve difficult technical challenges and improve business performance.

  5. Oct 4, 2020 · Illinois Tool Work (ITW), the often-benchmarked diversified manufacturing business, has built its success around the 80/20 process, customer-back innovation and a decentralized entrepreneurial culture. The 80/20 principle is straight forward: 20 percent of customers / products generate 80 percent of revenues / profits. ITW structures its business around serving and growing relationships with ...

  6. Illinois Tool Works Inc. or ITW is an American Fortune 200 [3] company that produces engineered fasteners and components, equipment and consumable systems, and specialty products. It was founded in 1912 by Byron L. Smith and has built its growth on a "small-wins strategy" based on decentralization, simplicity, customer-focused innovation, and ...

  7. Dec 31, 2023 · Key Takeaways. ITW is an established industrial leader with a broad brand portfolio. The company thrives on a decentralized model, encouraging customer-focused innovation. ITW’s growth is largely driven by strategic acquisitions and a commitment to quality.

  8. At ITW, we innovate from the customer back, not from the research and development center out. Our divisions partner with their key customers to create unique solutions that solve difficult technical challenges and improve business performance.

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