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- If you do not reach a resolution with the person providing your care, we encourage you to contact the department manager or supervisor. If these attempts are unsatisfactory, call our Ombudsman Office from 8 a.m. – 4:30 p.m. Monday-Friday, or you can leave a message anytime.
my.clevelandclinic.org/locations/medina-hospital/guest-services/visitor-guide
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Learn how to contact Cleveland Clinic's Ombudsman office. Our patient representatives will work with you and your care team to help answer your questions and address your concerns.
- Visitor Guide for Medina Hospital
Phone: 330.721.5330 or ext 15330 from a hospital phone. The...
- Support Services
For more information about how we can help, call the Medina...
- Visitor Guide for Medina Hospital
- Inpatient Meals
- Guest Meals
- Other Dining Options
- Shopping
- Volunteer Services
The Food and Nutrition Services Department is pleased to offer you Room Service. We offer a wide variety of nutritious hot and cold choices throughout the day. Perhaps more importantly, we understand that each meal should contribute to your well-being. Meal Times 1. Breakfast: 6:30 a.m. – 10:30 a.m. 2. Lunch and Dinner: 10:30 a.m. – 6:30 p.m. Phone...
Guest meals are provided upon request. There is a $5 charge per meal. To request a guest tray, contact the nurse at least one half-hour before mealtime.
Cafeteria Monday-Friday 7 a.m. – 6:30 p.m. Saturday-Sunday 8:30 a.m. – 1:30 p.m. Located on the lower level of the hospital. Scenic River Coffee Kiosk Hours are 7 a.m. – 7 p.m. daily. Holiday hours may vary. Located in the Main Lobby of the hospital. Vending Machines Vending machines are located next to the cafeteria, 2 East and Emergency Departmen...
Gift Shop Medina Hospital Gift Gallery in the Main Lobby offers a variety of gift items for patients and visitors. The Gift Gallery is operated with the support of the Cleveland Clinic Medina Hospital Volunteer Program. Open seven days-a-week. 1. Monday - Friday: 9 a.m. – 8 p.m. 2. Saturday: 10 a.m. – 2 p.m. 3. Sunday: 11 a.m. – 3 p.m. 4. Holidays:...
Pet Therapy Canine Crew, volunteers and their specially trained and certified dogs, visit patients throughout the week. To schedule a visit, please call Volunteer Services at extension 5994. Activity Cart A volunteer compliments the medical team by visiting the patients to offer conversation and activities. Available activities include, but are not...
For more information about how we can help, call the Medina Hospital Care Management Department at 330.721.5070. Sometimes we need some support getting through difficult times. The following support groups meet at Medina Hospital.
Sep 29, 2019 · 3. To find a hospital ombudsman, call the hospital’s main line, and ask for the ombudsman or patient advocate office.
Oct 3, 2019 · At the Cleveland Clinic, for instance, ombudsmen focus on investigating patient complaints. The Clinic has a separate department for billing issues. Last year alone, the Clinic's ombudsmen department handled over 22,000 cases across the system, according to Stephanie Bayer, senior director of patient experience at the Clinic.
Manage a department of over thirty Ombudsman and Triage staff to assist with grievances, compliments, and legal issues that arise at The Cleveland Clinic as part of the Executive Administration...
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The policy of Cleveland Clinic and its system hospitals (Cleveland Clinic) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment.
