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  1. Rewards for using less when the grid is stressed, and smart tariffs that save you more. Smart customers can claim Octoplus rewards worth over £200, pay less, and get free energy.

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  2. The best way to get in touch with us is via chat. Just click the green icon on the bottom right of your screen. Or call us on 0330 175 9669. Opening hours. Monday to Friday: 8am to 8pm. Weekends: 9am to 5pm. If you’re with Boost. Find answers or chat on the Boost website. Or call them on 0330 102 7517. Explore our meter guides.

  3. Welcome to the Help Centre. Top articles. How to pay my OVO Energy bill. How to send us your gas and electricity meter readings. How to claim a refund when your account is in credit. Ways to get financial support. Moving home. How to read your gas and electricity meters. Common smart meter problems and solutions.

  4. You can call us all on 0330 303 5063, from Monday to Friday, 9am-5pm. For this, we’ll need verbal confirmation from both people - so make sure they’re with you when you call. You can also email us at hello@ovoenergy.com. Where to find your meter readings.

  5. Jul 15, 2024 · You can get in touch with the right team via their contact email of either; fits@ovoenergy.com or seg@ovoenergy.com. Alternatively, you can speak to our Team by calling 0330 102 7421. Can’t log in? Use this link to activate your account: https://account-activation.ovoenergy.com/confirm-email?

  6. Apr 17, 2024 · 9am - 2pm on Saturdays. Our Support team can be contacted by phone on 0330 303 5063 between: 9am to 5pm Monday to Friday. You can see all open contact channels via our Help Centre. If you need to contact the team on a Sunday, our Social team is able to support you.

  7. Mar 31, 2022 · If you have any questions about the scheme or about an application you have made, contact Citizens Advice on 1752 507703 (Monday and Wednesday: 9am-5pm; Tuesday and Thursday: 9am-6:30pm; Friday: 9am-4:30pm).

  8. Dec 21, 2022 · There are a few ways you can contact OVO Energy to submit your meter readings: Call 0330 303 5063. Message OVO on Facebook or Twitter. Using their online chat. Emailing hello@ovoenergy.com. Through your online account. If you’re prone to forgetting to submit meter readings, or struggle to read your meter, you could have a smart meter installed.

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