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  2. The best way to get in touch with us is via chat. Just click the green icon on the bottom right of your screen. Or call us on 0330 175 9669. Opening hours. Monday to Friday: 8am to 8pm. Weekends: 9am to 5pm. If you’re with Boost. Find answers or chat on the Boost website. Or call them on 0330 102 7517. Explore our meter guides.

  3. Got a question? You’ll most likely find the answer here. Select one of the help categories below, or use the search bar to find specific answers.

  4. Jul 15, 2024 · There are some delays with the FiT Team currently, who are seeing high volumes of contact. With the FIT change of ownership the contact details for the team are as follows: fits@ovoenergy.com or alternatively, you can speak to our FiT Team by calling 0330 303 5063 and selecting ‘4’ when the IVR instructs you to do so.

  5. Apr 17, 2024 · 9am - 2pm on Saturdays. Our Support team can be contacted by phone on 0330 303 5063 between: 9am to 5pm Monday to Friday. You can see all open contact channels via our Help Centre. If you need to contact the team on a Sunday, our Social team is able to support you.

  6. You can call us all on 0330 303 5063, from Monday to Friday, 9am-5pm. For this, we’ll need verbal confirmation from both people - so make sure they’re with you when you call. You can also email us at hello@ovoenergy.com. Where to find your meter readings.

  7. Mar 31, 2022 · New and existing customers can contact OVO’s PAYG subsidiary via any of the numbers below (lines open Monday to Friday: 8am-6pm; Saturday: 9am-1pm): From landlines : 0330 102 7517 From mobiles : 0117 332 3728

  8. Nov 28, 2023 · Email us: complaints@ovoenergy.com. In order to raise a complaint please contact our support team: Our Support team’s web messaging and WhatsApp opening hours are: 8am - 6pm Monday to Friday. 9am - 2pm on Saturdays. Our Support team can be contacted by phone on 0330 303 5063 between: 9am to 5pm Monday to Friday.

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