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What should I do if my phone is lost or stolen?
How to wipe a BlackBerry?
How do I remotely wipe my phone?
How do I Reset my Blackberry?
If your device is stolen, you can remotely lock it, change the password, or delete all of the data from your device. When you flag your device as stolen and delete all of the data from your device by using the BlackBerry Protect website, BlackBerry Protect remains enabled on your lost or stolen device.
- Remotely erase Your phone. Taking this step, which involves remotely factory resetting your phone, will ensure that your accounts and personal information are protected from unauthorized access.
- Change your passwords. Even if you erased your phone quickly, you should assume that all accounts you access through your phone might have been compromised.
- Notify your cellular carrier. Once you've taken steps to secure your data, contact your cellular carrier to tell them your phone has been stolen. This will prevent a thief from making fraudulent charges or using your phone to scam others.
- Call your credit card companies. When you erase your phone, all of the credit card information in your Apple, Google, or Samsung Wallet is also erased.
Apr 24, 2024 · If your phone is stolen, the thief will probably wipe it to sell it as fast as possible and your data won’t be used. However, there’s a chance they might try to hack into your accounts. Below, we explain the steps you need to take before and after your phone is stolen, plus we show you ways to toughen up your phone's security.
- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
If your phone was stolen you’ll need to give them the crime reference number. Registering your phone. You can register your mobile phone on Immobilise. If your phone is lost or stolen but then gets found, police can use Immobilise to return it to you. Get help
Aug 30, 2021 · It should be enabled by default, but check to make sure: First of all, go to the Google Play Store and download Find My Device. Google Find My Device. Go to Google Settings > Security > Find My Device. Ensure Find My Device is enabled. Allow your device's location to be accessed by the app.
Nov 16, 2012 · If your phone has been lost or stolen, you should do these things immediately: Text or call it - someone might have found it and you can organise to get it back. Block it - if you can't get hold of it, you should be able to lock it down by using Android Device Manager or Find my iPhone.
