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- If you are using a smart device, make sure it is on, that Bluetooth is enabled, that you are signed in to the Kevo app and it is running, either in the background or the foreground.If using a fob, check to make sure the fob battery is not dead.If Kevo is still unresponsive, force close the app and restart the app.You may need to calibrate your device or Kevo fob.
www.kwikset.com/support/topics/lights-led-status
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The Wireless Card LEDs are staying on. Remove the battery pack, press and hold the program button for 10 seconds. Replace the battery pack. If the Wireless Card LEDs continue to stay on, contact Technical Support. Read More
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If the LEDs turn amber or green, followed by a red flash, the battery is low. If the red flash is not seen, the battery is not low. This is an error on the smart home system side that will often be fixed when the lock is manually locked or unlocked. The Wireless Card LEDs are staying on.
View and Download Kwikset Smartcode 914 programming and troubleshooting manual online. Smartcode 914 locks pdf manual download.
View and Download Kwikset Smartcode 914 installation and user manual online. Touchpad electronic deadbolt. Smartcode 914 door locks pdf manual download.
- Parts
- Installation
- Troubleshooting
A. Latch A2. Drive-In Latch B. Latch Mounting Screws C. Strike D. Strike Mounting Screws E. Exterior Keypad F. Adapter Ring G. Mounting Plate H. Mounting Plate Screws J. Interior Assembly K. Interior Assembly Screws L. Battery Pack M. Battery Cover N. Battery Cover Screws P. Hex Wrench Q. SmartKey Tool R. Keys
8 Cable goes underneath latch
as below
13 Separate “M” and “J”
Make sure turnpiece shaft is rotated as shown:
15 Add batteries
Ensure correct polarity. For best results, use new non-rechargeable Alkaline batteries only. CAUTION Do not install battery pack yet
Mastercode
A. About the Mastercode Using a Mastercode is an optional, added-security measure. It is not enabled by default. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). The Mastercode must be 4-8 digits. B. Enabling and Setting the Mastercode Programming timeout: If no button is pressed for five seconds, the system will time out (indicated by three beeps and a red flashing keypad), an...
Troubleshooting: Installation
1. The interior mounting screws are difficult to tighten. 2. The interior and exterior assembly won’t mount parallel to the door edge. 3. The interior assembly does not fit on the mounting plate. If you encounter any of the problems above, the deadbolt latch may be installed upside down. Remove the interior assembly, mounting plate, and exterior assembly from the door, and look at the latch inside the door hole. If the word “UP” is upside down and at the bottom of the latch, the latch is inst...
Troubleshooting: Door Jamming and Door Handing
1. The lock jams and the turnpiece does not rotate smoothly. The lock beeps, the keypad flashes red, and the door cannot lock. The door handing process was not executed during installation. Perform the door handing process in the Installation Guide The hole in the door is misaligned. Disassemble the lock, and reinstall it without the adapter ring on the exterior side of the door. The wrong deadbolt latch is installed SmartCode deadbolts require a tapered latch bolt for ease of operation. If t...
Kwikset 914 Contemporary Keypad SmartCode Electronic Deadbolt Smart Lock. Product Information. Specifications: Model: 61037-005 Rev 05 ZigBee; Required Tools: Ruler, Phillips head screwdriver; Manufacturer: Kwikset; Contact Information: 1-866-863-6584, www.kwikset.com; Parts List: Latch A; Exterior Assembly; Interior Assembly
Hi TBaby, To change the code, perform a factory reset per the last page, followed by the Manual Handing Process, and add a new code per step 6 of the installation instructions below. https://kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5068557_914 [514].pdf. https://youtu.be/PxzEfp6_CrM. Thank you, Kwikset.
