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  2. Boot into recovery mode your phone by following the steps below: Plug a USB-C / Micro USB cable into your phone and connect it to your computer. Turn off your phone with the USB cable connected to computer.

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  3. Dec 29, 2016 · Press and hold both the Power and Volume Down buttons for 30 seconds to boot the BlackBerry smartphone powered by Android into fastboot mode.

  4. Mar 25, 2016 · * Press and hold both the Power and Volume Down buttons for 30 seconds to boot the Priv into fastboot mode. Alternatively, press and hold the Volume Down while turning on Priv and selecting Reboot into fastboot (when in fastboot mode, the Priv will display the BlackBerry Bootloader Menu and a purple LED)

  5. You will now be able to see Recovery Mode on the screen. Use the Volume Up and Volume Down buttons to highlight Reboot to Bootloader and then press the Power button. Your phone will boot into the Bootloader Mode.

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  6. Actually that is incorrect, it will leave it stuck in a mode where you need the original google account to load past the setup screen... It has to be done via the actual factory reset option to avoid this...

  7. If your BlackBerry Priv is unresponsive and cannot be turned on or you can't open your phone's settings app, the preferred reset method should be a hard reset from the recovery mode. You can access the recovery mode using its power and volume buttons.

  8. Jan 18, 2016 · Boot the device into Safe Mode and see if the issue persists. If it doesn’t, remove any recent applications you may have installed before the issue showed up, and see if that fixes it.

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