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Jun 11, 2015 · Support.me is part of LogMeIn Rescue which is legitimate. However, LogMeIn is software to allow remote access to your computer, and the people who were trying to utilize support.me were scammers and you should not allow them access.
- The phone call to us this morning sounded like it came from a busy call center in India. Calls like this before (1 or 2 a month) have always wanted...
- identifying the system and browser is built into HTML so there is no magic to anyone identifying any of those.It can also be pulled off in 5 lines...
- As you said you got a popup saying that your computer has a virus, that is a scam. Don't call that number they are trying to send you real viruses...
- It's a scam
- Thanks SJF,def set my mind at ease. and your affiliated site also helpful and again, put my mind at rest. cheers! Glad I had my spidey senses worki...
- You're quite welcome.
- Yes I concur It just happened to methere was a pop up and a phone number to call1(855) 482-2632after on the phone and having downloaded 2 programs...
- What if you allowed access, what do I have to worry about and how should prevent any damage from happening>
- See the "What if I Called the Number?" section in the article I linked to in an earlier post.
- Improve Customer Support with Remote Access to Computer Devices.
- LogMeIn Rescue Simplifies Secure Remote Access to Computer and Mobile Devices.
- How LogMeIn Remote Access to A Computer Works.
Nothing simplifies customer support like tools that give you remote access to computer devices, tablets and mobile phones. Traditional customer support delivered over the phone or via chat can be a difficult task. Customers have to verbally describe their issue rather than showing it, and your support agents have to attempt to diagnose problems and...
LogMeIn Rescue is the #1 solution for providing remote access to computer and mobile devices for help desks, call centers and other support organizations. Rescue is a cloud-based remote desktop assistant, enabling fast deployment and requiring no capital investment in hardware or software. LogMeIn Rescue offers multi-platform support, providing rem...
When a customer gives permission to a technician for remote access to a computer or device, Rescue automatically downloads a small.exe file to the remote device. This applet is automatically removed when the support session is done. After establishing a connection, LogMeIn’s remote assist softwareallows customers to permit or deny technicians acces...
Jan 5, 2023 · LogMeIn Rescue is used to provide instant remote support to customers and employees. With LogMeIn Rescue, you can gain control of a remote PC, Mac, or smartphone over the web in seconds, without the need to pre-install software. Increase first call resolution.
Start your free trial of Rescue Remote Support: No credit card required. SEAMLESS REMOTE SUPPORT. Speedy resolutions await with Rescue. Connect effortlessly. Troubleshoot flexibly. Collaborate easily. Fix issues fast. Multi-Platform Support. Remotely support any device.
Connect to any Mac desktop from anywhere and start troubleshooting in as little as 20 seconds with Rescue remote access software. Start your 14-day free trial of Rescue. No credit card needed. Try Free.