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- On the login screen, click Forgot Username? under the Username field. On the screen that pops up, enter your email address.
docs.blackberry.com/en/id-comm-collab/blackberry-athoc/blackberry-athoc/7_9/operator/reset-your-forgotten-username
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Login | Forgot Your Password? BlackBerry ID Support - FAQs. Printable View « Go Back - ...
To protect your BlackBerry ID login information if your smartphone is lost or stolen, the password reset email is not delivered to your smartphone. To receive your password reset email at a different email address, you must temporarily forward your email before you click the Submit button.
May 14, 2013 · Browse to the following URL using a desktop browser, the Browser on the BlackBerry smartphone or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword. Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then click Submit.
Sep 18, 2015 · BlackBerry 7.1 and earlier. Select Options followed by Device. Select BlackBerry ID. Clear the Username field and enter the email address to use as your BlackBerry ID Username. Press the Menu key and select Save. Enter your BlackBerry ID password and select OK to complete the change.