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Telephone: 0344 493 0787 option 1 followed by option 2. (calls charged at local rate) Daily: 08:00-20:00. Help with special meals and name corrections. Telephone: You can find information about special meals.
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You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip.
Contact American. Customer relations. Good or bad, we want to hear from you. Contact Customer Relations with compliments, concerns and questions about your past travel. Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form.
Telephone: 1-800-AIRWAYS. Telephone: 1-800-247-9297. Daily, 7am - 1am: Eastern Standard Time (EST) Enquire about an existing holiday, hotel or car hire booking. Telephone: 1-877-4282228. Monday - Friday, 7am - 3pm. Saturday and Sunday, 7am - 3pm: Eastern Standard Time (EST) Enquire about group travel bookings.
Here’s how you can get in touch: Download the TUI App – this is the easiest way to get hold of us. Call +4420 38 303 111 (calls from abroad will be charged at international rates). Text 80247 (text messages are charged at your standard network rate).
The easiest and quickest way to get in contact with us is through our live chat service. If you write to us, we aim to reply to general questions within 14 days. More complex or specialised enquiries may take us up to 28 days to respond as we’ll need a little longer to investigate and review.
Help and contact. Get in touch, find an answer or tell us what you think – we’re always here to help. How can we help you? Choose what your inquiry is about so we can direct you to the right team. Flight bookings or general enquiries. Opening hours (all days - service in English) Mon-Fri from 08:00 to 20:00 CET. Sat-Sun from 09:00 to 18:00 CET.
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