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  1. Mondays are our busiest day. If your query is not urgent, you may get through quicker by calling later in the week. If you need to contact us about homelessness, call us for free on 0800 141 2645 (Monday to Thursday 9am to 5pm, and Friday 9am to 4.30pm). Or call 0191 456 2093 outside of these times.

  2. If you need help with housing, call us on 0300 123 6633 (housing advice is available Monday to Friday, 8.30am to 5pm). If you are facing homelessness, it is important that you call us as soon as possible. Call: Whatever your situation, we will do what we can to help.

  3. South Tyneside District Hospital - 0191 404 1000. South Tyneside Homes - 0300 123 6633. A list of useful contacts that may be able to provide you with help and support.

  4. NE33 1RL. Telephone: 0300 123 6633. Email: connect2@southtynesidehomes.org.uk. website: www.southtynesidehomes.org.uk.

  5. Phone: 0300 1236633. E-mail: housing.options@southtynesidehomes.org.uk. Monday to Thursday 8:30am - 5.00pm and Friday 8.30am - 4.30pm. If it is after 4:45pm (or any time at a weekend) and you have nowhere to sleep please call the out of hours service for advice. Phone: 0191 456 2093. Monday to Friday 4:45pm to 8:30am.

  6. A customer does not have to make a complaint in writing, it can also be made verbally to any member of South Tyneside Homes’ staff. It is then the responsibility of the member of staff who receives the complaint to ensure it is logged onto our Corporate Feedback System. A complaint is when a customer is not happy with the standard of service ...

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  8. Home - southtynesidehomesearch.org.uk. Are you interested in affordable housing to rent in South Tyneside? This site advertises affordable housing across our borough. You can also get advice on a range of other housing choices, such as mutual exchange, and renting with a private landlord.

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