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  2. Samsung phone frozen - how to soft reset or hard reboot. If your device is frozen and unresponsive, press and hold the Power button and the Volume down button down simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

    • Overview
    • Restart your phone
    • Troubleshoot your phone
    • Troubleshoot apps on your phone
    • Advanced troubleshooting
    • Related resources

    Try the following steps if your phone:

    Freezes

    Stops responding 

    Is stuck with the screen on

    After each step, restart your phone to see if it fixed the issue.

    Important: Some of these steps work only on Android 8.0 and up. Learn how to check your Android version.

    If your phone is frozen with the screen on, hold down the power button for about 30 seconds to restart.

    Check for Android updates

    Important: Settings can vary by phone. For more info, contact your device manufacturer.

    1. Open your phone's Settings app.

    2. Near the bottom, tap System  System update. If needed, first tap About phone or About tablet.

    3. Your update status will appear. Follow any steps on the screen.

    Check storage & clear space

    Check for app updates

    1. Open the Google Play Store app .

    2. At the top right, tap the profile icon.

    3. Tap Manage apps & devices.

    4. Under "Updates available," choose to update all apps or a specific app.

    Close apps you're not using

    Consider resetting your phone to factory settings

    IMPORTANT: A factory data reset will remove all data from your phone. While any data stored in your Google Account will be restored, all apps and their associated data will be uninstalled. Before you perform a factory data reset, we recommend backing up your phone.

    Tips:

    • If your phone doesn't respond or stays blank, you can use the your phone's buttons to trigger a factory data reset.

    • If an app that you downloaded caused the issue and you reinstall that app, the problem could come back.

    Contact your device manufacturer

    • Fix a phone that's restarting or crashing

    • Speed up a slow phone

    • On iPhone: Plug your phone into a charger. There's a chance that your phone has run out of battery and will not turn on. Plug your phone in and let it charge for a few minutes before trying any of the following steps.
    • On Android: Plug your phone into a charger. There's a chance that your phone has run out of battery and will not turn on, so plug your phone into a wall charger and let it sit for a few minutes before you continue.
    • Restart your phone. Robert Triggs / Android Authority. Before you can figure out why your phone is freezing, the first thing to do is to get it up and running again.
    • Charge your Android phone. If your phone doesn’t start after you press and hold the power button, plug it into the charger and wait before trying to restart it.
    • Check your phone’s storage. Hadlee Simons / Android Authority. Lack of storage space might make your phone not work correctly or freeze completely. Go to Settings > Storage to see how much space is available.
    • See if an app is causing a frozen Android phone. Problematic apps might freeze and make your phone unresponsive. If only the app is frozen, but you can access the rest of the phone, open the Recent apps screen to swipe and close the app.
  3. Aug 14, 2023 · All you need to do is press and hold the power button for at least 20-30 seconds. It's going to feel like a long time, but keep holding it until the device powers off. Samsung devices have a slightly quicker method. Press and hold the volume down key and the power/side key for seven seconds. Samsung. It's really as simple as that!

    • Joe Fedewa
    • Editor. Android And Streaming
    • should i do a factory reset of my phone when frozen1
    • should i do a factory reset of my phone when frozen2
    • should i do a factory reset of my phone when frozen3
    • should i do a factory reset of my phone when frozen4
  4. Apr 10, 2024 · Press and hold both the side button and the volume down button until you see the Apple logo (this takes around 10 seconds). If your iPhone doesn't turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your hardware and charge your iPhone again.

  5. Dec 20, 2022 · Follow these steps to perform a factory reset on your Android phone. Head to the Settings app on your Android device and open System. Tap on Reset Options and tap on Erase all data...

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