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Find answers to common questions about JAL flights, services and mileage bank. Use online functions to check availability, make reservations, manage bookings and more.
- Jal Group Offices and Contact Us
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- Check Booking Status, Purchase Ticket Or Select Seat
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- Contact us/International
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- Contact us/Domestic
Contact us/Domestic. On this page, you will find the most...
- Jal Group Offices and Contact Us
Contact us/International. On this page, you will find the most popular online functions and frequently asked questions. Please contact us if you need any further assistance. Notice. [If you want to cancel your booking or request for a refund] In case you are unable to proceed, you can submit your request for ticket refund thrugh this online form.
For inquiries, comments, or complaints regarding JAL's services, including airport services, in-flight services, reservations ticketing, flight operations, and JAL Mileage Bank. FAQ. To apply to become a JAL Global Club member by e-mail, please click "Contact Us" below.
Contact us/Domestic. On this page, you will find the most popular online functions and frequently asked questions. Please contact us if you need any further assistance. Notice. Due to changes in the fare system for domestic flights, some services are temporarily unavailable on the JAL website and JAL apps.Please check below for details.
Japan Airlines. Japan Airlines was set up in 1951. In 1954 it began its first international service to San Francisco. The airline was privatised in 1987. Its emblem is a crane with its wings raised in a circle over its head. Operates in: T3. Reservation: 0844 856 9700*. Customer Service: 0844 856 9700*.
Travel around the world with Japan Airlines (JAL). Select a city and language to begin searching for flights and vacations to your destination.
Contact the point of purchase. (Japan Airlines Website, Travel Professional or Japan Airlines' Reservation Center) * Changes may be subject to fees according to the ticket's fare rules. After Departure Refunds can be accepted on www.ar.jal.co.jp if your tickets were purchased through the Japan Airlines' website or Reservation Center.