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  2. Oct 25, 2023 · Once you see the recovery menu, use the Volume Up and Volume Down buttons to navigate through the options. Look for the “Factory Reset” or “Wipe data” option and use the Power button to select it. A confirmation screen will appear, asking if you are sure you want to perform the factory reset.

  3. Fortunately, BlackBerry created a means to reset your password should you lock yourself out of your device. You can also, however, choose the "nuclear" option -- completely resetting your phone to factory defaults.

    • Shea Laverty
  4. Apr 7, 2014 · While holding Power, press the Volume up button once. Then release Power. Press the Volume down button until you highlight "Reboot system now" and then press the Power button to select it. If you are able to complete these steps your device might boot up properly.

  5. Jun 8, 2022 · I own a Z30, and have not realized that BlackBerry Protect was still activated when the servers shut down. I am unable to wipe the device using the standard procedure. "Settings -> Security and Privacy -> Security Wipe" will ask for BBID password, but nothing happens on "verify".

    • Overview
    • Hard Reset
    • Soft Reset
    • Factory Reset

    If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps

    Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.

    To perform a hard reset, remove the battery for a few seconds and then reinsert.

    For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.

    Open the battery cover on the back of the BlackBerry.

    Remove the battery from the phone.

    You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.

    Reinsert the battery after a few seconds.

    To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.

    The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.

    Press and hold the Alt key.

    This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.

    Press and hold the Right Shift key.

    Continue to hold the Alt key while you hold the Shift key.

    Press and hold the Backspace/Delete key.

    Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.

    Open the Options on your home screen.

    Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.

    In the Security Settings menu, select Security Wipe.

    Choose what you want erased.

    Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.

    To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.

  6. The following tutorial shows all methods of master reset BLACKBERRY PlayBook. Check out how to accomplish Hard Reset by hardware keys and Vendor settings. As a result your BLACKBERRY PlayBook will be as new and your TI OMAP 4430 cores will run faster.

  7. If your BlackBerry Priv is unresponsive and cannot be turned on or you can't open your phone's settings app, the preferred reset method should be a hard reset from the recovery mode. You can access the recovery mode using its power and volume buttons.