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There are two ways to reset your password for your BlackBerry device before resorting to a full reset. The first is to reset the password from your device by tapping or clicking the "Forgot Password" button when prompted to sign into your BlackBerry ID. You will have to answer your security question and follow the on-screen instructions.
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Unfortunately, this means all of your settings will be reset...
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- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
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- What's my SIM PIN? Your SIM PIN protects your SIM card from unauthorized use of your mobile service. If you've protected your SIM card with a PIN, your phone will ask for the SIM PIN each time you restart it or remove and reinsert the SIM.
- My SIM is locked, so what do I do? The only thing that will unlock your SIM is the PUK key. Don't try to guess the PUK, as entering it incorrectly too many times will permanently lock the SIM—if this happens, you'll have to replace the SIM entirely.
- What if I can't get my PUK or it doesn't work? Get a new SIM from your provider. The worst thing that can happen is that you lose access to your SIM card completely—as long as you have a removable SIM, your mobile provider should be able to issue you a new one.
Apr 13, 2024 · 1. Restart your device: Sometimes a simple restart can resolve minor issues. Power off your device, remove the SIM card, wait for a few seconds, and then reinsert the SIM card and power on your device. 2. Check SIM card compatibility: Ensure that your device is compatible with the SIM card you are using.
Dec 19, 2016 · MARKTERABROOKS, we know how hard it is to find SIM cards for older phones. We are currently out of stock for Blackberry Storm SIM cards, but I would suggest reaching out to Blackberry directing or taking the advice of Tikibar1. Are there any other questions or concerns we can assist you with today? MarcusS_VZW Follow us on Twitter @VZWSupport
Jul 20, 2009 · Doesnt matter if you put the sim card in the middle lat or beginning. I have tried all ways. What I find easiest is to install the media card and sim card int the new device. Go the manage internet email icon on the device then update my pin. Then I take my old phone start the device switch.
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Jul 28, 2022 · Remove the existing SIM card by removing the battery and popping the SIM card out of its housing. Insert the SIM card for the new network. When you power the phone back on, you will be prompted to enter your unlock code.
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