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Apr 27, 2016 · To follow this method, you'll need a BlackBerry with a QWERTY keyboard. Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the ...
- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
Learn how you can deliver official BlackBerry training services to customers and partners to help them fully realize and support the capabilities of BlackBerry products and services. Cloud Partners Leverage BlackBerry’s technology leadership and innovation in securing the IoT by creating new opportunities through the support, enablement, sales, and marketing resources the program offers.
Devices running earlier versions of the BlackBerry OS, like the BlackBerry 9930, can also be manually security wiped after a theft. To begin the wipe, click "Options" followed by "Security" and "Security Wipe."
- Shea Laverty
Oct 13, 2012 · Steps to flash Blackberry OS 7 Phones or Older via PC: Connect the smartphone to the computer. On the computer, click Start > Programs >Accessories >Command Prompt. (Note: For Windows Vista® and Windows® 7, right-click and Run as Administrator.) Type cd C: \Program Files \Common Files\Research In Motion\Apploader and press ENTER .
4. Click “Reset to Factory Settings" and follow the on-screen instructions to reset your phone. Performing a factory reset is often the first troubleshooting step when it comes to BlackBerry ...
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