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Jun 9, 2013 · Also I have both switched my new phone on and off as well as doing the soft restart but it still keeps saying No Signal. If the old sim is still connected it means the swap has failed. Try texting SWAP to 20220 from your old sim. I have no affiliation whatsoever with O2 or any subsidiary companies.
Jul 20, 2009 · Doesnt matter if you put the sim card in the middle lat or beginning. I have tried all ways. What I find easiest is to install the media card and sim card int the new device. Go the manage internet email icon on the device then update my pin. Then I take my old phone start the device switch.
- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
Jan 17, 2024 · Go to Settings, click Cellular, and then Mobile Data. For those using an iPad, go to Settings, then Cellular Data. Always ensure your mobile device is set up for data roaming, especially those traveling worldwide. Open Settings, go to Cellular, then Cellular data options, and finally, Data Roaming.
Oct 9, 2014 · If that does not help and service has stopped on your old SIM card which indicated the swap has started then leave it a short while, turning airplane mode on and off every 30 minutes and maybe contact O2 Customer Services to check all is ok ,and it's just not the network being busy that's delaying the swap.
Jan 23, 2024 · Restart Your Device. One of the simplest yet often effective troubleshooting steps for addressing the "No Service" issue on a new SIM card is to restart your device. This straightforward action can initiate a series of processes that may rectify underlying connectivity challenges and restore your device's ability to establish a connection with ...
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Why is my O2 SIM card not swapping?
Sep 29, 2021 · A replacement SIM is often supplied with new phones incase there's a problem with your existing one or it doesn't fit - but if your existing SIM fitted your new phone and was functioning, you could have just used it. That said - there is no account access on this public forum, but you can call EE C/S from any other phone using 0800 0798586. 0 ...
