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    • Reboot the Phone. One of the easiest and the most common ways to fix the no network issue is to restart the phone. It takes only a minute or two to do this job.
    • Turn Airplane Mode On, Then Off. If you don’t want to reboot your phone, there is one more, very simple trick to reset your signal. Just slide down the menu bar pane, and you will see the Airplane Mode icon.
    • Double-Check the SIM Card. In case your SIM card is old and scratched up, the problem of no signal may occur quite frequently. If your SIM card is an outdated version and your device is much newer, you may still experience signal issues as the two could be incompatible.
    • Check if the Network is Available. It is reasonable to presume that when there is no network available, the signal bars disappear. When you are somewhere for the first time, and your phone starts showing a “No service” notification, you may get skeptical.
  1. Jan 25, 2024 · Verify SIM Card Status: Access the device's SIM card settings to verify the status of the SIM card. Ensure that the SIM card is active, properly inserted, and not physically damaged. If necessary, gently clean the SIM card and the SIM tray to remove any dust or debris that may affect the connection.

    • Overview
    • Hard Reset
    • Soft Reset
    • Factory Reset

    If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps

    Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.

    To perform a hard reset, remove the battery for a few seconds and then reinsert.

    For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.

    Open the battery cover on the back of the BlackBerry.

    Remove the battery from the phone.

    You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.

    Reinsert the battery after a few seconds.

    To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.

    The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.

    Press and hold the Alt key.

    This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.

    Press and hold the Right Shift key.

    Continue to hold the Alt key while you hold the Shift key.

    Press and hold the Backspace/Delete key.

    Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.

    Open the Options on your home screen.

    Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.

    In the Security Settings menu, select Security Wipe.

    Choose what you want erased.

    Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.

    To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.

  2. Oct 9, 2014 · If that does not help and service has stopped on your old SIM card which indicated the swap has started then leave it a short while, turning airplane mode on and off every 30 minutes and maybe contact O2 Customer Services to check all is ok ,and it's just not the network being busy that's delaying the swap.

  3. Dec 23, 2011 · Originally Posted by gtreg. The easy solution is to setup a wifi connection and set it to auto connect BEFORE removing the current sim card. Then once the new card is in, it will use the wifi connection to authenticate your BB ID. No need to wipe your data.

  4. Jan 17, 2024 · Go to Settings, click Cellular, and then Mobile Data. For those using an iPad, go to Settings, then Cellular Data. Always ensure your mobile device is set up for data roaming, especially those traveling worldwide. Open Settings, go to Cellular, then Cellular data options, and finally, Data Roaming.

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  6. Sep 29, 2021 · A replacement SIM is often supplied with new phones incase there's a problem with your existing one or it doesn't fit - but if your existing SIM fitted your new phone and was functioning, you could have just used it. That said - there is no account access on this public forum, but you can call EE C/S from any other phone using 0800 0798586. 0 ...

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