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Oct 25, 2022 · Smartphones. How to Reset a BlackBerry. Download Article. If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps. Reviewed by Luigi Oppido. Last Updated: October 25, 2022. Hard Reset. |. Soft Reset. |. Factory Reset. |. Video. |. Q&A. |. Tips. |. Warnings. Smartphones are great, at least when they work.
Camera and video camera troubleshooting I cannot save pictures or videos Your BlackBerry® device memory or media card might not have enough available memory to store pictures or videos. Try performing the following actions: • If you are trying to save a picture or video to your device memory, delete old data or messages from your device.
Apr 27, 2016 · Whether you’re jump starting a frozen phone or restoring a handset to factory defaults before passing it on, sometimes you need reset your Blackberry to get it working again. There are a number of simple ways to do this, from removing the phone’s battery to wiping its settings.
1. On your computer, open BlackBerry Link. 2. Connect your device to your computer using a USB cable. 3. At the side of the BlackBerry Link window, click your device. 4. Do one of the following: • On a Windows computer, click Back Up & Restore. Click Factory Reset. • On a Mac computer, click BlackBerry Link > Preferences. Click Reload > Reload.
- Connect your BlackBerry to the computer using the BlackBerry sync cable.
- Open BlackBerry Desktop Software if it doesn’t open automatically.
- Open the Support Tools interface by clicking the question mark icon, hovering your mouse over "Support Resources" and selecting "Support Tools".
- Click “Reset to Factory Settings" and follow the on-screen instructions to reset your phone.
From the BlackBerry Contact Catalog drop-down menu, please select the following: Select Technical Support. Select BlackBerry Smartphones & Smartphone Software. Select the appropriate product from Product Type. Please note that your smartphone’s IMEI is required for the BlackBerry Smartphones option. Contact BlackBerry.
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When you restore the factory default settings, all personal settings are reset. Follow these instructions to restore the factory default settings. All phone data will be deleted. Data on the SIM card is not deleted. Press the Menu key.
