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  1. In Find Devices on iCloud.com, select the device in the All Devices list on the left. If you’ve already selected a device, you can click All Devices to return to the list and select a new device. Click Erase This Device. Follow the onscreen instructions. Tip: If you’re asked to enter a phone number or message, you may want to indicate that ...

    • Performing a Hard Reset: Open the battery cover on the back of the BlackBerry. Remove the battery from the phone. You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
    • Performing a Soft Reset: Press and hold the Alt key. This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
    • Performing a Factory Reset: Open the Options on your home screen. Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
    • Performing a Hard Reset Open the battery cover on the back of the BlackBerry. Remove the battery from the phone. You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
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  3. If you can't reset your password, your only option is to completely reset the phone. A full security wipe can be initiated from within the operating system, as detailed below. However, when you're locked out of the operating system, your only option is to force the automated security wipe.

    • Shea Laverty
  4. Apr 27, 2016 · To follow this method, you'll need a BlackBerry with a QWERTY keyboard. Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the ...

  5. Mar 26, 2024 · In some cases, you might be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address. You might also be able to shorten the wait time by providing credit-card details to confirm your identity. If you’re given this option, an authorization request goes to ...

  6. Calendar: Restore your calendars and events on iCloud.com Contacts: Restore contacts stored in iCloud on iCloud.com iCloud Drive, Pages, Numbers, and Keynote: Recover deleted files on iCloud.com

  7. Apr 26, 2024 · Scroll down to Support Tools, then tap Reset Password. Tap "A different Apple ID". Enter your Apple ID. If you don’t remember your Apple ID, you may be able to use your email address or phone number. Tap Next, and follow the onscreen instructions to reset your password. Any information that you enter will not be stored on the device.

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