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Press and hold the top button
- Press and hold the top button until the power-off slider appears. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force-restart your device. To turn your device back on, press and hold the top button until you see the Apple logo.
support.apple.com/en-gb/118259
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Force restart iPhone. If iPhone isn’t responding, and you can’t turn it off then on, try forcing it to restart. Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button. When the Apple logo appears, release the side button.
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Jan 5, 2019 · The only two ways to power it off are via the settings app (requires screen input) or holding the power button and swiping to slide off. If you cannot enter anything at the screen you cannot power it off.
How to restart your iPhone X, 11, 12, 13 or later. Press and hold either volume button and the side button until the power-off slider appears. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force-restart your device.
- Overview
- If your screen is black or frozen
- If your iPhone turns on but gets stuck during start up
- If you need more help
If your iPhone has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on, learn what to do.
iPhone screen is black or frozen
On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)
1.Press and quickly release the volume up button. 2.Press and quickly release the volume down button. 3.Press and hold the side button until you see the Apple logo (this takes around 10 seconds). 4.If your iPhone doesn't turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your hardware and charge your iPhone again. 5.If your iPhone still doesn't turn on, contact Apple Support.
On your iPhone 7 or iPhone 7 Plus
1.Press and hold both the side button and the volume down button until you see the Apple logo (this takes around 10 seconds). 2.If your iPhone doesn't turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your hardware and charge your iPhone again. 3.If your iPhone still doesn't turn on, contact Apple Support.
On your iPhone 6s and earlier, including iPhone SE (1st generation)
1.Press and hold both the Home button and the side button or the top button until you see the Apple logo (this takes around 10 seconds). 2.If your iPhone doesn't turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your hardware and charge your iPhone again. 3.If your iPhone still doesn't turn on, contact Apple Support.
If you see the Apple logo or a red or blue screen during startup, try these steps:
1.Connect your iPhone to a computer.
2.Select your iPhone on your computer.
3.While your iPhone is connected, follow these steps:
•On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.
•On your iPhone 7 or iPhone 7 Plus: Press and hold the side button and volume down button at the same time.
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Aug 3, 2021 · AUGUST 3, 2021. You're trying to turn on your iPhone X, but the screen just won't light up. You've tried pressing every button you can think of, but still aren't having any luck. In this article, I'll explain how to fix the problem when your iPhone X screen is black. Is Your Screen Broken?
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Feb 18, 2022 · If your iPhone powers up but gets stuck at the Apple logo screen (or anywhere else), and doing a force reset hasn't helped, you can reinstall iOS by plugging your iPhone into a Mac or PC and turning on Recovery Mode in the Finder or iTunes.