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Jun 24, 2020 · Hi Greg. Thanks for your quick response. I did try to restore to before the updates, but it asked for the password of the administrator. I also tried to uninstall the updates, but again it asked for the administrator password 😭
Aug 8, 2023 · Soft reset your Surface device. To perform a soft reset on your Surface device, follow these steps: Press and hold the power button on your device for 30 seconds. Release the power button, then wait for 10 seconds. Press the power button again to turn on your Surface device. Instructions will vary based on the Surface model you own; older ...
Step 2. Tab the Shift key. Reset the tablet. After the reset the tablet will start in Troubleshooting mode. 2 comments.
- Overview
- Your Surface isn't working well, and it's been a while since you installed anything new: Reset your Surface
- You want to reinstall your previous operating system: Go back to your previous version of Windows
- Windows won't start, and you have a recovery drive to reinstall Windows
- More troubleshooting options
Having trouble with your Surface? If you've tried basic troubleshooting options, you may need to restore or reset your Surface. Here are some common issues and solutions:
•Your Surface isn't working well, and it's been a while since you installed anything new: Reset your Surface
•You want to reinstall your previous operating system: Go back to your previous version of Windows
•Windows won't start, and you have a recovery drive: Use a recovery drive to reinstall Windows
Before you reset your device and reinstall Windows, you can choose to keep your files or remove them. If you can't sign in to Windows, try retrieving your password before performing a reset. To learn more, see When you can't sign in to your Microsoft account.
Here’s how to reset your Surface:
1.Select Start > Settings > System > Recovery.
2.Next to Reset this PC, select Reset PC and choose an option:
•Keep my files—Reinstalls Windows 11 but keeps your personal files and any apps that came with your PC. This option removes changes you made to settings, as well as apps and drivers you installed.
•Remove everything—Reinstalls Windows 11 and any apps that came with your PC. This option removes personal files, changes you made to settings, and apps and drivers you installed.
If you recently upgraded to Windows 11 and it isn’t working for you, try going back. In most cases, you'll have 10 days to go back. This will keep your personal files, but it'll remove apps and drivers installed since upgrading, as well as any changes you made to settings.
Here’s how to go back to your previous version of Windows on your Surface:
1.Select Start > Settings > System > Recovery.
2.Next to Go back, select Go back. If you don't see this section, too much time has elapsed since you upgraded, and you can no longer go back.
For more info about using a recovery drive to reinstall Windows, see Creating and using a Surface USB recovery drive.
You may need your BitLocker Key to reinstall Windows with a recovery drive. For more info about BitLocker keys, see Find my BitLocker recovery key.
- 2 min
Oct 11, 2023 · Select “Troubleshoot” and “Reset this PC”: In the recovery environment, choose the “Troubleshoot” option. Then, select “Reset this PC” to initiate the hard reset process. 7. Choose reset options: Similar to the previous methods, you will be presented with the option to either “Keep my files” or “Remove everything.”.
May 27, 2024 · 1. How to factory reset Windows 10 and delete everything on your PC using Settings. The first thing you do is open the Settings app. A fast way to do that is to press the Windows + I keys on your keyboard. In the Settings app, go to the Update & security category. On the left side of the window, click or tap Recovery.
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Dec 21, 2022 · To shut down and restart your computer to speed up Windows 10, use these steps: Open Start. Click the Power button. Select the Shut down option. Quick tip: The "Sleep" or "Hibernate" options do ...
