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  2. www.blackberry.com › desktop › blackberry-linkBlackBerry Link

    Your device data can be securely backed-up with BlackBerry Link. Then, if needed, your content can be restored in just a few simple steps. It's also easier than ever to check for and install device software updates – BlackBerry Link will alert you when software updates are available.

  3. 1. On your computer, open BlackBerry Link. 2. Connect your device to your computer using a USB cable. 3. At the side of the BlackBerry Link window, click your device. 4. Do one of the following: • On a Windows computer, click Back Up & Restore. Click Factory Reset. • On a Mac computer, click BlackBerry Link > Preferences. Click Reload > Reload.

    • Rename The iTunes File
    • Install The Latest Version of Blackberry Link Software on Your Computer
    • Check Your Device’S Status on Device Manager
    • Run The Hardware Troubleshooter
    • Remove Kaspersky Program
    • Upgrade Microsoft.NET Framework

    In case you updated iTunes and then tried to use BlackBerry Link but it opens with the error: BlackBerry Link has stopped working, rename the iTunesPrefs.xmlfile, and then re-launch BlackBerry Link. Here’s how to rename iTunesPrefs.xml file: 1. Turn on Show Hidden Files and Folders 2. Navigate to C:Users AppDataRoamingApple ComputeriTunes 3....

    Here’s how to uninstall and then re-install the latest version of BlackBerry Link: 1. Right click Start 2. Select Run 3. Type appwiz.cpl 4. Press Enter 5. In Programs and Features, select BlackBerry Link (or BlackBerry Desktop Software) 6. Click Change/Remove 7. On the Install Shield Wizard, select Remove 8. Click Next 9. Under Uninstall Options, s...

    Here’s how to do this: 1. Right click Start 2. Select Device Manager 1. Go to the USB device you are experiencing issues with 2. Right click on it 3. Select Properties 4. Click Generaltab 5. Check Device Statusbox to see if it has detected problems with your device In addition, to handle your drivers more efficiently and install or update old drive...

    Sometimes this error can be generated in Device Manager due to one of these reasons: 1. Device Manager can’t start the BlackBerry device 2. One of the drivers needed by your device doesn’t start 3. Device Manager has less sufficient information to recognize the error from the device’s driver If you’re experiencing problems with BlackBerry Link, the...

    Sometimes the BlackBerry Link may not work owing to Kaspersky 2014 blocking access to your BlackBerry device. In this case, remove Kaspersky 2014, then upgrade to Kaspersky 2015.

    If you upgraded to BlackBerry 10 OS version, and the BlackBerry Link is not working, your PC and device may no longer connect to each other. This indicates a problem with the current version of the Microsoft.NET framework that causes BlackBerry Link not to work when the program’s regional settings are set to some languages. The solution here is to ...

  4. Loading the OS: Once the file has downloaded, make sure BB Link is CLOSED. Plug your phone into your Windows PC and double click the .exe file you have just downloaded. The AUTOLOADER will start installing files to your phone. During this process it reboots your phone as well.

  5. May 8, 2017 · Try disabling your antivirus software. Also, make sure your firewall is not "blocking" BB Link. Unplug any USB supported hardware that you don't need (temporarily) Including your Passport. Now, reboot your computer and plug your device cable into a USB port again and that should clear up your issue.

  6. Dec 27, 2015 · If Method 1 does not help, try method 2. Method 2: Remove and reinstall all USB controllers. Open Device Manager by pressing Windows key + X and select device manager from the list. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

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