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    • Reload Device Software

      • Open the Blackberry Link software on your computer, be sure that your device is plugged in. Select Preferences, which can be found in the top right-hand corner, and then select Reload Device Software. Select the Reload option and the software will then ask you to hold down the power button for about 10 seconds (or til the phone turns on).
      www.ifixit.com/Wiki/BlackBerry_Z10_Troubleshooting
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  2. www.blackberry.com › desktop › blackberry-linkBlackBerry Link

    Your device data can be securely backed-up with BlackBerry Link. Then, if needed, your content can be restored in just a few simple steps. It's also easier than ever to check for and install device software updates – BlackBerry Link will alert you when software updates are available.

  3. 1. On the home screen, swipe down from the top of the screen. 2. Tap. Settings > Software Updates. 3. Tap Check for Updates. You can also update your device software using BlackBerry Link. For more information, see the Help documentation for. BlackBerry Link.

  4. Oct 10, 2017 · If you run the autoloader after backing up your information as best you can (don't use Link because it's garbage), you will have to have the device re-provisioned on your BES. So what software do you recommend for backing up data instead of BB Link?

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    • Update Software Over Wi-Fi
    • Update Software Using Your Computer
    • Verify Update
    • Troubleshoot Software Update
    Make sure your device is sufficiently charged and connected to the Wi-Fi network.
    Swipe down from the top of the screen and tap Settings.
    Scroll to and tapSoftware update.
    TapCheck for updates.
    Download and install the BlackBerry Linksoftware to your computer.
    Connect your phone to your computer using the USB cable.
    On the left side of the screen, select the Software updatestab.
    Select Check for updates.
    Swipe down from the top of the screen and tap Settings.
    Tap About.
    Tap the Categoryfield.
    Tap OS.
    Visit Troubleshoot & Resolve to fix software update issues.
    After installing the software update, visit Troubleshoot & Resolveto fix any additional issues with your device or services.
    • Rename the iTunes file: In case you updated iTunes and then tried to use BlackBerry Link but it opens with the error: BlackBerry Link has stopped working, rename the iTunesPrefs.xml file, and then re-launch BlackBerry Link.
    • Install the latest version of BlackBerry Link software on your computer: Here’s how to uninstall and then re-install the latest version of BlackBerry Link:
    • Check your device’s status on Device Manager: Here’s how to do this: Go to the USB device you are experiencing issues with. Right click on it. Select Properties.
    • Run the Hardware Troubleshooter: Sometimes this error can be generated in Device Manager due to one of these reasons: Device Manager can’t start the BlackBerry device.
  5. Jun 19, 2015 · Whether it’s using your device, BlackBerry Link or a web browser on a Windows PC, updating your device software couldn’t be easier! Here’s a quick overview of each method so you can ensure your device is the running the latest version of BlackBerry 10.

  6. Jun 2, 2022 · Connecting your Blackberry to your computer allows you to upgrade your software and transfer music, pictures, and other files between the devices. Fortunately, the process is very simple. Start with Step 1 to connect your Blackberry to your PC.

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