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Reset the network settings to default
- If there are issues with the wireless connections on your BlackBerry smartphone, you can reset the network settings to default. This will reset all the network settings for Wi-Fi, mobile data and Bluetooth.
support.bell.ca/Mobility/Smartphones_and_mobile_internet/blackberry-smartphone.how_to_reset_the_network_settingsHow to reset the network settings on my BlackBerry smartphone
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To help you get started, here’s some useful information that can help you connect and manage Wi-Fi networks on your BlackBerry 10 smartphone.Connecting to Wi...
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If there are issues with the wireless connections on your BlackBerry smartphone, you can reset the network settings to default. This will reset all the network settings for Wi-Fi, mobile data and Bluetooth.
If Mobile Hotspot mode is on, your device can't connect to a Wi-Fi network. If none of the suggestions above solve your connection issue, try these more advanced troubleshooting options: • Check that the time on your BlackBerry device is synchronized with the network time. If the times are different, it could.
Sep 16, 2011 · Verify in the DHCP logs, if they are available, that a DHCP was granted to the BlackBerry device. Low signal strength is causing intermittent drops in data connectivity. Move the BlackBerry device into a wireless coverage area. On the BlackBerry device, in the device options, click Wi-Fi Connections .
Sep 24, 2013 · I recently updated to the MR update for 10.1. After this update, I could no longer connect to my wifi network at home. I get the following message: Failed to connect to the network. Please check your password and try again. Depending on how I try to connect, I might also get: Failed to authenticate to network - Please check password and try again.
Depending on your BlackBerry smartphone model, the Wi-Fi feature might not be supported. Try the following actions: • Verify that you turned on the connection to the Wi-Fi network. • Verify that you're in a Wi-Fi coverage area. If you're connecting to a home network, see if other wireless devices are able. to connect.
Try the following actions: • If your BlackBerry smartphone uses a SIM card, verify that your SIM card is inserted in your smartphone correctly. • If your smartphone normally connects to a CDMA network and your smartphone supports international roaming, verify.