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      • Make sure switch #3 is on, and press the Program button once. If you don’t immediately hear three beeps and see the keypad fl ash green three times, the Mastercode is disabled. Note: The lock will time out after five seconds.
      www.kwikset.com/support/answers/how-do-i-enable-delete-the-mastercode-on-my-smartcode
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  2. For instructions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock. 1. Keep door open. Press the Program button once. The Checkmark will flash five times and you will hear five beeps. 2. Press Checkmark symbol once. 3. Enter Mastercode.

    • 2 Troubleshooting: Installation
    • 3 Troubleshooting: Door Jamming and Door Handing
    • Keypad error test
    • What type of batteries do you recommend?
    • I am planning to be away for several months. Will my lock operate when I get back?

    The interior mounting screws are difi cult to tighten. The interior and exterior assembly won’t mount parallel to the door edge. The interior assembly does not fi t on the mounting plate. If you encounter any of the problems above, the deadbolt latch may be installed upside down. Remove the interior assembly, mounting plate, and exterior assembly ...

    The lock jams and the turnpiece does not rotate smoothly. The lock beeps, the keypad fl ashes red, and the door cannot lock. The door handing process was not executed during installation. Perform the door handing process in the Installation Guide. The hole in the door is misaligned. Disassemble the lock, and reinstall it without the adapter ring on...

    Install a fresh set of batteries and turn switch #3 to the ON position. Test each button on the keypad (one at a time) and listen for a beep on each button press. If beeping is not heard on all buttons, contact Technical Support for further troubleshooting. The Lock button does not lock the door. No user codes are programmed. If there are no codes ...

    For best results, use new non-rechargeable Alkaline batteries only.

    When the system is idling, it consumes minimum power (very close to battery shelf life.) With alkaline batteries, the lock should be operable after years of idle. I replaced my batteries less than a year ago and need to replace them again. Check your door alignment. If the deadbolt makes several unsuccessful attempts to lock or unlock the door, it ...

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  3. For instructions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock.1. Keep door open. Press the Program button once.

  4. For instuctions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock. 1. Keep door open. Press the Program button once. The Checkmark will flash five times and you will hear five beeps. 4. Press Lock symbol once.

  5. For instructions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock. Keep door open. Press the Program button once.

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  6. The procedure for adding user codes is different when the Mastercode is enabled. For instuctions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock. Keep door open. Press the Program button once.

  7. 1. Keep door open. Press and HOLD the Program button until the keypad flashes green (about 5 seconds). 2. Enter new Mastercode. 3. Press Lock button once. 4. Re-enter Mastercode. 5. Press Lock button once. If programming is unsuccessful, the keypad will fl ash red three times with three beeps.

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