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- If you place your order before 9PM on weekdays (Mon-Fri), or 6pm on weekends (Sat-Sun), we can deliver it for free the next day. If you order after these hours, it’ll be processed the next working day.
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If you order a phone, Pay monthly SIM card, free gift or anything else over £50, you'll get FREE next day delivery from the DPD (UK) express parcel delivery service where possible. All other orders will be delivered by Royal Mail and usually arrive within 2-3 business days.
If you place your order before 9PM on weekdays (Mon-Fri), or 6pm on weekends (Sat-Sun), we can deliver it for free the next day. If you order after these hours, it’ll be processed the next working day.
Carphone Warehouse, help site also has the answer to all your account, order, delivery and technical support questions.
When you order online we'll send you two emails. The first confirms that we've received your order - we'll send this shortly after you've placed it. The second confirms your order has been accepted and is on its way - we usually send this on the next working day. If you haven't got these emails.
You can get free delivery 7 days a week with Carphone Warehouse, to fit in your busy life. You’ll get a notification an hour beforehand so you don’t waste time waiting.
- Head to the Carphone Warehouse home page. Browse through the website and find the products that you wish to purchase. Click on the basket icon in t...
- Yes, if you’ve upgraded or purchased a new pay monthly contract and then find a better price for the same product they will match it. This will be...
- Yes, whether you bought the handset from Carphone Warehouse or elsewhere, they will accept trade-ins. You can visit the brand’s trade-in page to ge...
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It's free - we offer this service free of charge. You're welcome! It’s convenient – you don’t have to wait at home for your delivery or worry about missing it. Once you've received your collection notification, you have 14 days to collect your order, so it's ready when you are!
