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Learn how to send your meter reading to British Gas online, by phone, or via app. Find out why providing accurate readings is important and how to get a smart meter.
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You can send us a meter reading online, by phone or by post. To find the phone number or postal address, you need to enter your customer number or postcode.
Find out how to read your meter, submit your reading online, or get smart meters installed for free. Learn about different types of meters, how to use your smart energy monitor, and more.
Learn how to submit a meter reading online for your credit meter, whether or not you have an online account. Find out why meter readings are important, how to read your meter, and what to do if you make a mistake.
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Learn how to take a reading on a smart meter and why you may need to provide it to us. Find out how to read your gas and electricity meters and the difference between credit and prepay meters.