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  1. Start Download. How It Works. We take security seriously, Report Abuse. Want to deliver flexible, reliable remote support for your business? Try Rescue free for a limited time. Free 14-Day Trial.

  2. Sep 27, 2022 · LogMeIn Rescue is a tool that technicians use to access remote computers and mobile devices. While this guide speaks directly to the customer, Rescue technicians can use this section to understand the end-user experience during a remote support session.

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  3. Secure Remote Support - Communication is TLS-encrypted between you and your technicians - You can permit or deny access at all times during the session

    • How to Install LogMeIn on Your Computer
    • How to Install LogMeIn on Another Computer
    • How to Use LogMeIn to Control Another Computer
    • How to Use LogMeIn to Let Someone Control Your Computer

    To install LogMeIn onyour computer, go to the LogMeIn website and click Start for Free. Thenenter your information and click Start My 14-Day Free Trial. Next, clickDownload & Install Softwareand open the installer. Note: LogMeIn works on computers running Windows 7 or newer, Windows Server 2008R2 or newer, and macOS Sierra or newer. It doesn’t supp...

    To install LogMeIn onanother computer, open the LogMeIn Client app and click Add Computer.Then click Copy to clipboardand send the link in an email. The other userwill have to click the link and follow the on-screen instructions. 1. Open the LogMeIn Client app on your computer and sign in. Make sure you open the LogMeIn Client app, not the LogMeIn ...

    To control anothercomputer with LogMeIn, open the LogMeIn Client app and select the computer youwant to access. Then click the computer icon and sign in using the othercomputer’s username and password. Note: Before you can control another computer, make sure that both computers have LogMeIn installed and running. 1. Open the LogMeIn Client App and ...

    To let someone elsecontrol your Computer with LogMeIn, open the LogMeIn Control Panel app and goto Desktop Sharing. 1. Open the LogMeIn Control Panel app on your computer. 2. Then click to Desktop Sharing. You can find this in the left sidebar of the app. 3. Next, click Send an invitation…. You can enter a title for the invitation, or leave it as i...

  4. Remote support includes remote computer support for PCs and Macs, or remote mobile support for iOS, Android, and Windows smartphones and tablets. Before remote support technology, help desks and call centers provided customer support over the phone, email or through chat.

  5. Remotely support any device. Rescue can support any device, from any device — from desktop to mobile to Chromebooks, regardless of operating system – with Mac, Windows and Linux support. Just swoop in from your desktop app or browser console and start solving.

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  7. Integration and API. Learn about the integrations and API Rescue offers. Providing support. Learn how to provide remote support using the Technician Console. WebConsole. Learn about the WebConsole and the toolkit. FAQs. Review common questions and troubleshooting tips. Customization.

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