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If your customer has updated to Windows 11, you can continue to provide remote support using LogMeIn Rescue. GoTo has fully tested all customer facing components of LogMeIn Rescue - including the private session applet, Calling Card, Instant Chat, and Unattended Access entry points.
On Windows, using the MSI package. If you are unable to update via the LogMeIn Control Panel, use the host MSI package. Run the LogMeIn.msi file to start the installation wizard. When prompted, choose the Upgrade option from within the installation wizard. Follow on-screen instructions.
Enable seamless integrations: Centralize your customer engagement and IT support systems with Rescue’s partner network and leverage out-of-the-box integrations with ServiceNow, Salesforce, Zendesk and more, as well as open APIs and SDKs for bespoke solutions. Unlock agent potential.
From on-demand remote support to easy, secure access to work files, we have the solutions to make anywhere work for you. Contact Sales. Enjoy the freedom to work remotely with reliable remote access and secure remote software tools from LogMeIn.
Jan 30, 2023 · Changes to Application Updates in LogMeIn Central. GoTo replaces the provider of the Application Updates feature in LogMeIn Central to support more apps. From November 30, 2022, the new Application Updates software will be generally available: computers running host version 4.1.0.14892 or later will be automatically updated to use the new ...
Rescue can support any device, from any device — from desktop to mobile to Chromebooks, regardless of operating system – with Mac, Windows and Linux support. Just swoop in from your desktop app or browser console and start solving.
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Providing support. Learn how to provide remote support using the Technician Console. WebConsole. Learn about the WebConsole and the toolkit. FAQs. Review common questions and troubleshooting tips. Customization. Customize the LogMeIn Rescue Applet and integrations. Developer content.