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- Send email to: ec_helpdesk@cornell.edu or call 1-800-801-0287 (+1-607-330-3200 from outside US) Our Help Desk is staffed Monday through Friday, around the clock (Eastern Time zone).
ecornell.cornell.edu/about-ecornell/help/
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Call: 8am-6pm (Eastern Time) Monday-Friday. The IT Service Desk can answer your questions about Cornell's IT services, help you troubleshoot, report issues that you're seeing, and more. Think a service might be broken? Check the IT Alerts page.
Search our knowledge base for the most common problems and their solutions. If you do not find a solution in either knowledge base, please contact us by. Email: ec_helpdesk@cornell.edu. or Telephone: 1-800-801-0287 (US), 1-607-330-3200 (International) M-F 24 hours EST and Sat/Sun 9-6pm EST.
- How Many Classes Can I take?
- How Do I Enroll and Register?
- I Have Registered For An Online Course. What Happens Next?
- What Are The Technical Requirements For An Online Course?
- What Do I Do If I Need Technical Assistance?
- How Do I Get Access to The Class Materials?
- How Much Does An Online Class Cost?
- Is Financial Aid available?
- Will The Credits I Earn Count Toward My Degree Requirements?
- How Will I Be Graded?
Summer Session 1. Up to four credits in a three-week period (effectively a 20-credit semester) 2. Up to eight credits in a six-week period (a 20-credit semester) 3. Up to ten credits in an eight-week period (a 19-credit semester equivalent) 4. Up to fifteen credits during the entire summer period (May–August) Winter Session 1. One class or up to fo...
If you are a high school student, see the online coursespage on the Precollege Studies website. Otherwise, please visit the registrationpage.
If this is the first time you enrolled in a class at Cornell University, you will be assigned a NetID. You will need a NetID to participate in your class, gain easier access to your transcript, obtain your grades through Just the Facts, access library services and Canvas, use Cornell's network services, including email, set up mail forwarding, comp...
All online courses require an internet connection. And although they may have different technical requirements, almost all online courses are offered through Cornell's Canvassoftware, a web-based learning system. Generally, you'll interact with the instructor and other students via email, discussion boards, interactive chat rooms, video conferences...
If you are having technical problems, your first contact should be the IT Service Desk. In most cases they will be able to resolve your questions. The IT Service Desk will also be able to direct you to the right resource if you need additional support.
Once you receive your NetID, the faculty member teaching the course will contact you with instructions for accessing the course materials, syllabus, and other class information.
Cornell’s online classes are regular, credit-bearing Cornell courses. The grades and credits earned through these courses are recorded on an official Cornell transcript. As such, these classes — and all credit-bearing summer offerings — are subject to the Cornell tuition rate set by the university's Board of Trustees. See the tuitionpage. Cornell t...
Some Cornell students may be eligible for financial aid. Please contact the Office of Financial Aidfor information.
If you're a Cornell undergraduate, check with your college before submitting the course-enrollment form to make sure that credit for the online course will count toward your degree. If you're a candidate for a graduate or undergraduate degree elsewhere, consult the appropriate official in your college or university to make sure that the credit you ...
The criteria for grading will be established by the faculty and outlined on the class syllabus. Online learning is very similar to an on-campus class experience; in this case the classroom is virtual.
eCornell is Cornell University’s online education department, and both eCornell and Cornell University reside in Ithaca, NY. Our courses are authored by Cornell faculty members, and certificates are electronically issued by the appropriate school or unit at Cornell.
Need help using a service? The IT Service Desk can answer your questions about Cornell's IT services. Think a service is broken or not working right? Check the IT Alerts page. Suggestions for the IT@Cornell website? Broken links? Incorrect information? Please try the Search to find what you need.
If you’re already enrolled in an eCornell certificate program and need assistance, please visit our Help Page.
