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- Become an Active Listener. Whether striving to improve your listening abilities or hoping to inspire the same qualities in others, being an active listener should be primary during constructive communication.
- Provide Role Clarity. Clear responsibilities demonstrate an essential aspect of constructiveness. Employees should know their objectives and coworkers’ roles to see how these elements contribute to the team’s overall success.
- Show Empathy to Others. In leadership, an empathetic individual genuinely cares about their team members’ challenges and emotional well-being. They engage with others in a manner that conveys respect and appreciation.
- Consider Nonverbal Communication. Communication often centers on your message delivery in personal or professional relationships. But it’s not just about the words you choose; equally crucial is your nonverbal communication, often called “body language.”
- Discuss A Problem, Not A Person
- Focus on The Future, Not The Past
- Be Specific
- Operate with Facts, Not Opinions
- Use ‘I’ Messages
- Listen Actively
- A Common Goal
Instead of saying “You were not attentive enough to detect the bug,” and provoking your colleague to reply in a defensive tone, you can state: “There is a bug that wasn’t detected during the testing phase.”
Focusing on the past is not constructive, as we can’t change something that has already happened. Moreover, asking people about the past makes them defensive and look for excuses. Let’s go back to the above example. We could find dozens of reasons, real or far-fetched, for why the case had happened, but this wouldn’t help us change the existing sit...
When you’re running out of patience, it’s easy to generalize, using phrases like: ‘You always take their side,’ or ‘He doesn’t care about quality at all,’ Be specific and speak about the particular case. If, on the other hand, you are on the receiving end, don’t start arguing. Make an effort to find the root of the problem first then guide the conv...
This point is pretty similar to the last one. To be constructive, we need to use facts. A fact is a statement towards which the question: ‘How is it manifested/expressed?’ sounds inapplicable. For example, ‘The testing of this feature was screwed-up.’ is not a fact, because we don’t know how it was manifested. ‘The testing of this feature wasn’t co...
Can you feel the subtle difference between: ‘You underestimate me’ and ‘I feel underestimated’? When using ‘I’ messages, we don’t blame and don’t make assumptions about our interlocutor’s attitude or feelings. We talk about ourselves, leaving the door open for a person to help us resolve the problem. Psychologists recommend to use the following way...
As the American writer and commentator J.P. McEvoy said: ‘When you talk, you are only repeating what you already know – but if you listen, you may learn something’. Active listening is a technique initially used in psychology and psychiatry, but is now also successfully applied in conflict solving, sales, management, advocacy and many other fields....
Applying the principles and techniques listed above requires a certain degree of self-awareness and focusing for solving the problem, not fighting the opponent. Starting a conversation when you are angry or overwhelmed and feeling strong, negative emotions will not help you to get to a solution. In this case, take a pause and come back to the conve...
Jul 26, 2023 · Constructive communication, in particular, plays a crucial role in achieving these goals. Understanding Constructive Communication Constructive communication is an approach to interpersonal interactions that aims to promote understanding, collaboration, and growth, especially in a group with different and even contradictory views.
Apr 2, 2024 · A Look at Active Constructive Communication. Active-constructive communication refers to the way in which experiences, personal views or feelings are communicated in relationships. As Ursula Le Guin writes (in Popova, 2015): “Speech connects us so immediately and vitally because it is a physical, bodily process, to begin with.
constructive communication that you think you need to improve the most (e.g., descriptive, not evaluative). Then, after you have a conversation, evaluate how effective you were at applying the attributes of constructive communication. Identify what went well and where the opportunities for improvement are. Think about what
Dec 12, 2023 · Work on sharing ideas openly, praise generously, and feedback constructively. Be mindful of your tone: Pay attention to your tone and body language. Aim to communicate in a way that is respectful and collaborative. Don’t let issues fester: Don't let issues pile up and fester.
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May 27, 2022 · Three of these concepts help create the structure from which to build the study of positive communication (Pitts & Socha, 2013): 1. Positive emotions. This includes emotions such as contentment, wellbeing, and satisfaction about past experiences; flow, ecstasy, and happiness in the present; and hope and optimism about the future. 2.
