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  1. Find My Device is a feature that can help you locate your Windows 10 or Windows 11 device if it's lost or stolen. To use this feature, sign in to your device with a Microsoft account and make sure you're an administrator on it.

  2. Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

  3. If your account has been hacked it means that someone stole your password and might be using your account to access your personal information or send junk email. How can I recover my accounts? Follow the guidance in this section in sequential order to recover your account.

  4. Find out what you need to do if your Xbox console is stolen, including how to secure your account.

  5. Here are a few easy things you can do to reduce the chances of your card getting stolen or used fraudulently. Use a virtual credit card. Using your card online? See if your credit card company offers virtual cards that you can use. Most of them offer this service now at no charge.

  6. Find out how to submit a request for a refund for a purchase of digital Xbox content.

  7. Here are a few of the reasons that a device suspension or ban is issued: Xbox console tampering, such as physically opening an Xbox console and modifying the hardware to play illegitimate or unauthorized software. Online fraud, such as phishing, account theft, or other attempts to defraud Microsoft or other players.

  8. Change or reset your Windows password. Windows 11 Windows 10. If you forgot or lost your password for your Windows device, you can change or reset it. To get started, choose your version of Windows from the tabs below. Microsoft takes security seriously.

  9. Find My Device is a feature that can help you locate your Windows 10 or Windows 11 device if it's lost or stolen. To use this feature, sign in to your device with a Microsoft account and make sure you're an administrator on it.

  10. Passkeys are secure, phish-resistant replacements for your password which means they can’t be guessed or stolen. You use your face, fingerprint, or device PIN to sign in. Learn more.

  11. Contact local authorities to report device as stolen. If the device has remaining time on extended warranty, Microsoft can either cancel the rest of the remaining warranty or transfer the rest of the warranty to a new device. For more information and support for Absolute Computrace, contact Absolute Computrace at the following website:

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