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5 hours ago · The remote control is not working: Make sure the batteries are fresh and the remote is pointed directly at the TV. If the remote still doesn’t work, try using the hard reset button. The TV is frozen during the reset: Unplug the TV from the power outlet and wait for 30 seconds before plugging it back in.
5 hours ago · Resetting the network settings might be necessary if you've exhausted all other basic troubleshooting steps without success. This process can resolve issues caused by incorrect network configurations, saved errors, or bugs that affect the TV's ability to connect to the internet.
