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AOL has processes in place to request the closure of the deceased user's account, to request the suspension of billing and premium services, and in certain circumstances to...
If you have a paid account, you must first convert to a free account, then cancel that. Paid Account. 1. Log in to AOL’s Billing page with the appropriate information. 2. Answer the account security question. 3. Click “Manage My Account.” 4. Under “Service Options,” click “Change My AOL Plan.” 5.
Sep 21, 2022 · How to close an AOL account after someone dies. If you have access to the account and can log in, here are the steps to close a AOL account: Sign in to the account deletion page. Follow the instructions on the page. If you do not have access to the account, you'll need to get in touch with AOL customer support by phone at 1-800-827-6364.
In the unfortunate event of a death of the billing contact for an AOL account, ownership can easily be transferred to another AOL Username already listed under the account. The billing contact's name appears on the credit card used for the AOL account.
Purpose. To allow executors, trustees, or the person appointed by court ("conservator" or "fiduciary") complete access to deceased's digital assets. Why It's A Big Deal. This would supersede a site's current terms of service, forcing sites like Facebook, Twitter, Linkedin and Google to grant access, which is something they don't currently allow.
When a close friend or family member dies, managing their online account may fall to you. Gaining access to each account will require different legal documentation, so you’ll need to check the individual Terms of Service to see what is required of you.
Here's our useful guide on what you need to do to request closure of an email account after someone has passed away.
