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  1. 1 day ago · Options. 40 minutes ago. Hi, I signed up to broadband last month and paid my first direct debit but I still haven’t received the welcome email so don’t have an account number, and can’t create a MyVirgin account. I also have not been receiving my bills through email. Any help would be greatly appreciated.

  2. 11 hours ago · Said my bill would a certain amount but that wasn’t true. They told me that T-Mobile buys out your Verizon contract and I didn’t have to do anything. Also, a lie! I had to pay off all my lines with Verizon. Then to give me the same phone numbers they had to add phones to my account, so I have 2 different phone numbers for every line.

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