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  1. 16 hours ago · I have a problem with my Huawei Y9 2019 Prime, after turning it on and unlocking it, I got a "System- user information lock" message, and I can no longer open any app but Settings, I get the message "Preparing applications. Try again in a few minutes" forever. I have already tried: 1. Restarting it, and soft restart 2.

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