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  1. 9 hours ago · 5. Confirm the reset and wait for the process to complete. Method 3: Using the HP Smart App. 1. Install the HP Smart app on your mobile device. 2. Connect your printer to the app. 3. Tap the “Settings” icon and select “Printer Settings.” 4. Scroll down and tap “Restore Factory Defaults.” 5. Confirm the reset and follow the on-screen ...