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  1. 1 day ago · On your PC’s sign-in screen, tap the switch icon and select “Restart”. Make sure to hold the “Shift” keyboard key until the system restarts in the Recovery Mode. 2. Select the “Troubleshoot” option. 3. Choose the “Reset this PC” option from the menu. 4. In the next screen options, select “Keep my files” to avoid losing ...

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