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Mar 6, 2023 · Press and hold the Alt key, the Right Shift key, and the Delete key simultaneously. Release the keys once the Blackberry screen turns off. Wait for the device to reboot. This may take a few minutes. If a soft reset does not resolve the issue or if you’re unable to perform one due to a forgotten password, proceed to the next method.
Here are the steps for a soft reset: a. Press and hold the “Alt” key. b. Press and hold the “Right Shift” key (the one with the upward-pointing arrow). c. While holding both keys, press the “Delete” key. Your BlackBerry will restart automatically, usually resolving minor issues without erasing any information or settings.
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Guided Support. Option 1. Option 2. Option 3. Find useful information to get the most out of your BlackBerry smartphone or app. Visit BlackBerry Docs. If this didn't resolve your issue please try the next option. Check if your question has already been answered. Visit the BlackBerry Knowledge Base.
If your BlackBerry DTEK50 is unresponsive and cannot be turned on or you can't open your phone's settings app, the preferred reset method should be a hard reset from the recovery mode. You can access the recovery mode using its power and volume buttons.
May 22, 2016 · A hard reset is also the same has Formatting, your BB will goes back to factory defaults, all user files, data and settings will be deleted. Therefore, before a security wipe, make sure you backup important data (contacts, sms, photos, videos, music). Alternatively, you can also reset and upgrade a blackberry 10 device using Autoloader.
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