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  2. Tap Reset menu and select Factory Data Reset. Tap Reset. Confirm the process by entering Face Recognation, Fingerprint ID, Iris scan, screen lock or password. Under the Reset menu, tap Delete All. BlackBerry Priv factory reset process is takes a few minutes. The initial start-up of the smartphone will take longer than usual, so do not interfere ...

  3. Mar 6, 2023 · Press and hold the Alt key, the Right Shift key, and the Delete key simultaneously. Release the keys once the Blackberry screen turns off. Wait for the device to reboot. This may take a few minutes. If a soft reset does not resolve the issue or if you’re unable to perform one due to a forgotten password, proceed to the next method.

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  5. Sep 10, 2023 · Select the device you need to unlock. Now select "Unlock" from the tools menu. A menu will explain that your phone will be remotely unlocked, and all the screen lock information will be deleted. Select "Unlock" to proceed. Your phone will be unlocked, and you'll need to set up a new lock screen security method .

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